VitaForge ("VitaForge," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit or use the VitaForge website, landing pages, supporter pages, mobile application, digital services, communications, and related features (collectively, the "Platform").
1. Who We Are
VitaForge is a fitness and wellness platform in development and operation. For any privacy-related questions, requests, or concerns, you may contact us at [email protected].
2. Personal Data We May Collect
We may collect and process the following categories of personal data:
- Information you provide directly: name, email address, account details, profile information, messages, support requests, survey responses, testimonials, supporter details, and other information you voluntarily submit.
- Information collected automatically: IP address, browser type and version, device type, operating system, referral source, pages viewed, dates and times of access, interactions with the Platform, cookies, and analytics events.
- Fitness or wellness-related information: if the Platform later includes account-based fitness features, progress tools, goals, preferences, or self-entered wellness-related data, we may collect the information you choose to submit.
3. How We Collect Personal Data
We may collect personal data directly from you when you fill in forms, sign up, join a waitlist, make a purchase, support the project, or contact us; automatically through cookies, analytics tools, and similar technologies; and from third-party services you use to interact with us, such as payment processors, email service providers, website tools, or social media platforms.
4. How We Use Personal Data
- to provide, operate, maintain, and improve the Platform;
- to create and manage user accounts;
- to process subscriptions, supporter payments, or other transactions;
- to communicate with you about the Platform, updates, launches, access, purchases, support, and service-related matters;
- to personalize content, features, and user experience;
- to analyze usage, performance, and engagement;
- to protect the security, integrity, and functionality of the Platform;
- to detect, prevent, or investigate fraud, abuse, or unlawful activity;
- to comply with legal obligations;
- to send marketing or promotional communications where permitted by law or where you have consented;
- to manage supporter recognition, early access, or founding backer benefits if offered.
5. Legal Bases for Processing
Where applicable under data protection law, we may process personal data on one or more of the following grounds: your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with legal obligations, and our legitimate interests in operating, securing, improving, and developing the Platform, provided such interests are not overridden by your rights and interests.
6. Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to remember preferences, understand website traffic and usage, improve functionality and performance, measure the effectiveness of content or campaigns, and support security and fraud prevention. You may be able to manage cookies through your browser settings, although disabling some cookies may affect the functionality of the Platform.
7. Payments
If you make a payment, support contribution, or purchase through the Platform, your payment may be processed by third-party payment providers such as Stripe, PayPal, or other payment partners. VitaForge does not necessarily store full payment card details on its own servers. Payment information is processed according to the privacy practices and terms of the relevant payment provider.
8. Email Communications and Marketing
If you subscribe to updates, join a waitlist, request information, or otherwise provide your email address, we may send you service and project updates, launch-related information, supporter communications, newsletters, offers, or promotional content where permitted. You may opt out of non-essential marketing emails at any time by using the unsubscribe link or contacting us.
9. Sharing of Personal Data
We may share personal data with service providers and contractors who help us operate the Platform; payment processors; hosting, analytics, customer support, email, and technical service providers; legal, regulatory, or governmental authorities where required by law; professional advisers where reasonably necessary; and successors or counterparties in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar transaction. We do not sell personal data to advertisers.
10. International Data Transfers
Your personal data may be processed or stored in countries outside your country of residence, depending on the service providers we use. Where required, we will take reasonable steps to implement appropriate safeguards for such transfers in accordance with applicable data protection law.
11. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Platform and services, maintaining business and financial records, complying with legal, tax, regulatory, accounting, or reporting obligations, resolving disputes, and enforcing our agreements.
12. Data Security
We take reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. However, no system, website, platform, or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data, including the right to access your personal data, correct inaccurate or incomplete data, request deletion, object to certain processing, request restriction of processing, withdraw consent where processing is based on consent, request data portability where applicable, and lodge a complaint with a competent supervisory authority.
14. Children’s Privacy
The Platform is not intended for children under the age permitted by applicable law to provide valid consent on their own. We do not knowingly collect personal data from children in violation of applicable law. If you believe a child has provided personal data improperly, please contact us so that we can take appropriate action.
15. Third-Party Links and Services
The Platform may contain links to third-party websites, services, tools, social media pages, or payment providers. We are not responsible for the privacy practices, content, or security of third-party services. You should review their privacy policies separately.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will become effective when posted on the Platform unless stated otherwise. Your continued use of the Platform after any changes become effective constitutes your acknowledgment of the updated Privacy Policy.
17. Contact
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact VitaForge at [email protected].